Mucho Vegas is a safe and fun online casino and to make sure that you have a great experience, we make sure to treat and protect all customer’s information and privacy with respect and safely.
SECURITY AND CONFIDENTIALITY
At Mucho Vegas we put maximum effort in maintaining your personal and financial information 100% secure and confidential.
We use advanced encryption system and protection measures every time information is transmitted to and from the website and ensure complete protection of data collected.
We can therefore guarantee total confidentiality of all financial transactions (deposits, withdrawals, winnings), and that your information is never misused or lost.
a) INFORMATION COLLECTION AND USE
We collect your personal information through registration and online forms and when you e-mail us your details. Personal information might be collected when you use Mucho Vegas products or services (which includes promotions or sweepstakes) or visit certain Mucho Vegas business partners’ websites.
The personal information that we require includes e-mail address, home address, telephone number, debit/credit card data, date of birth, and other information collected upon registration or verification of your account.
We need this information to register your account, to verify your identity, to offer a personalized experience, and to market our services or products or those of other entities within our group of companies. This type of information is also necessary to process transactions and to ensure that we are able to fulfill our regulatory responsibilities, including by verifying the accuracy of any information you give us before we process winnings payouts.
As part of the website’s operation and for our own statistical analysis of site traffic, we may use web cookies and automatically log and record information from your computer and browser. We also collect IP addresses in order to supply more accurate marketing features and to ensure the respect of our regulatory responsibilities and Terms and Conditions.
As part of your casino account we maintain the right to send you certain communications related to our services (like announcements, administrative messages, newsletters, promotions).
If you want to unsubscribe and remove yourself from our mailing list, you can contact our Support via live chat or email and request for un-subscription or else, you can click on the “unsubscribe” button at the bottom part of one of our emails for immediate un-subscription! The un-subscription is without costs other than the transmission costs pursuant to the basic tariffs being incurred in this regard.
b) INFORMATION SHARING AND DISCLOSURE
Mucho Vegas does not rent, sell or share your information to any non-affiliated third parties except if it is necessary to provide services or products you’ve requested.
We may transfer your information securely to the following recipients under the following circumstances: any companies within our group and to employees who have a need to know such information, any third parties which provide services to us which allow or enable us to provide you with gaming services (this includes payment processors and data verifiers, game providers) and any third parties who provide services to us in relation to the operation of the Casino, any potential purchasers of the Mucho Vegas business or any investors in it or in any company within our group.
When you play casino slots developed by our game providers such as NetEnt, their privacy policies may apply and you can consult those when applicable on their websites.
Also, as a safe online casino, we comply with any legal policies that help protect our rights or property. This may also be a reason for information disclosure. Any investigation of fraud, intellectual property infringement, piracy or any other unlawful or prohibited activity that might expose us to legal liability may also require us to transfer information to third parties or legal authorities.